Return & Refund Policy

Due to the personal nature and sanitary standards of disposable electronic vape products, we cannot accept returns or exchanges on opened or used devices unless a genuine manufacturing defect is present.

Dead on Arrival (DOA) Guarantee

Every product is backed by our Dead-on-Arrival guarantee. If your device fails to fire, experiences a battery failure, or leaks immediately upon opening, please notify our team within 24 hours of delivery.

Claim Process

To request a replacement, message our WhatsApp helpline (+91 88140 98656) with your order details and a clear video demonstrating the device defect. Verified defective items will be replaced promptly with an identical or equivalent item.